Testimonials
We had been looking at trucks for a while, had test driven numerous trucks at dealers in So Cal, and were becoming frustrated with high non-negotiable prices. We expanded our search to northern California when we came across the truck we wanted at WhyBuyNewAutos. We called and spoke to Craig who was very knowledgable about the truck and it's history. We explained our situation that we would be driving up and wouldn't be able to make it there until the next day. Craig held the truck for us and it was still there when we got there. This truck turned out to be perfect!! Craig helped us through it all and we were back on the road with our new truck in no time at all. The best part is we never felt like we were dealing with a salesman, we were treated with respect and there was no pressure at all. I would definitely refer anyone to WhyBuyNewAutos, it was worth our 15 hour round trip drive!!!
- Mike & Suzi Cary
Yucaipa, CA
The experience that I got out of Why Buy New Autos was awesome! I called Craig and informed him that I was driving over 8 hours away to come look at a vehicle I was interested in purchasing. Craig was straight-forward and to the point on the details of the truck, my trade-in, and what the end result would be for me. There never was a hassle nor was I ever pressured into buying the vehicle. Highly recommended! Thanks Craig!
- Matt Woodall
San Diego, CA
Craig at Why Buy New Auto's is great! I first spoke to him over the phone about a truck I was interested in because I would be driving 7 hours from Camp Pendleton. He was completely honest with me and made it a point not to waste my time or make a long trip for nothing. The truck I purchased was exactly what was advertised on the web site and I couldn't be happier. If you're looking for a zero pressure dealership, then Why Buy Autos is the place to shop. The entire staff was great and knowledgeable about the whole purchasing process. Best experience I have ever had buying a vehicle by far. Highly recommended dealership.
- William Cahrier
Camp Pendleton, CA
We were looking for a used truck that we could take fast delivery on although we needed some bank funding. The loan process was easy and convenient especially with their no hassle pricing. Craig was outstanding in obtaining our financing and we took delivery of our H2 Hummer the very next day. We highly recommend WhyBuyNewAutos. Thank you Craig!
- D. Mack
Shingle Springs, CA
I had been looking for the right truck for about six months when I found WhyBuyNewAutos.com. I gave them a call and spoke to Craig James about the one I wanted. We worked out the right price with no hassles. I traveled half the state to pick this truck up and it was well worth it. Thanks again Craig James and WhyBuyNew. In and out in 30 minutes. I highly recommend WhyBuyNewAutos to any body out there. Thanks again!
- Henry Rodriguez
Lancaster, CA
Craig at WhyBuyNewAutos.com is the man, plain and simple. If you like dealing with pushy go between sales people for hours this is not the dealership for you. I literally walked into WhyBuyNewAutos with some cash and no credit. I drove a few vans and picked the one I wanted. I drove home in a van I am proud of and a loan from a reputable bank. Craig is a straight shooter, he is a good guy to know, all hail Craig, all hail WhyBuyNewAutos.
- C. Bullock
Arbuckle, CA
My husband had been looking for years for a Jeep Wrangler that was built up and ready to drive. After searching Oregon and finding nothing but inflated prices on stock rigs, he located the Jeep he'd been searching for with a low, no-hassle price on a WhyBuyNewAutos Craigslist ad. The staff was overwhelmingly helpful and knowledgeable about the vehicle and went out of their way to help us make the long-distance purchase. We travelled from Southern Oregon to Rocklin, CA to pick up our new ride and couldn't be happier with it. Thank you so much to Darrol, Eddie, and Craig James for your outstanding customer service! This vehicle puchase has been our best experience with a dealership yet.
- Krista & Mike Buckmaster
Gold Hill, OR
We were looking for a full size van for quite a while. Not very many places carry them, but Whybuynewautos.com had an abundance. The staff was very friendly and knowledgeable of the products that they had on site. They worked with us to make sure we were in the van that we wanted. They did not give up and made sure that we left there satisfied with their dealership. The prices are fair, the staff is awesome, and the facilities are great. If you are looking for a truck or large van, then this is the place to go to. We drove up from the Modesto area and it was well worth the drive.
- Dan & Dawn Urman
Escalon, CA
After searching craigslist for the past few months I began to get discouraged over the prices and high mileage on the diesel trucks out there. I came across WhyBuyNew, and was actually surprised to find quite a few trucks within my price range with great mileage. My wife and I headed down in my old truck to see what I could get on trade in, and basically what our options were for financing. We found a great deal on a clean low mileage diesel F350. Their "no hassle" prices are the only way to by a car (the price you see, is the price you pay.) We got a fair trade-in on my old truck, and was shocked when I found out that Craig was able to pull off a loan for us (considering I'm young and self employed.) Craig was very knowledgeable, and made the whole paperwork process quick yet well understood. Thanks again to everyone at WhyBuyNew, it was a great experience.
- Jeff Hamilton
Georgetown, CA
We were very specific in the style of truck that was needed for my business. After researching numerous web sites I found exactly was I was looking for and the great pricing I was looking for. I was fortunate to work with Craig James. He was knowledgeable and had a no pressure style of doing business. His approach made you feel comfortable in knowing you were at the right dealership... as honesty & integrity are not always synonymous with the industry. I highly recommend Craig & Why Buy New Autos!
- Melissa Montes
Spreckels, CA
I had been looking for a new van to replace my 20 year old Ford E-350, but wanted to downsize to an E-150. After perusing craigslist as I usually do, and finding nothing that interested me, I went to whybuynewautos.com and saw exactly what I wanted -- a 2006 E-150 in mint condition, at a reasonable price. My wife and I drove up to Rocklin and bought the van on the spot. The staff was very accommodating and easy to deal with. We have been very pleased with our new van.
- Bill Bechtell
Montara, CA
I spent four or five weeks hunting around the S.F. Bay area for a vehicle suitable to tow my camper. I was somewhat frustrated at what I was finding. I stumbled onto the whybuynewautos.com website and found several candidate vehicles that immediately caught my eye. I was able to narrow down my choices to two Ford Expeditions, but living 150 miles away was proving to be a challenge. Craig James went way out of his way to help me work through the logistics, working with my Credit Union to pull the financing, making it possible to have all the paperwork together before I even saw the truck in person. This made it possible to only have to make one trip…saving me 300 miles of driving. It was also a relief that the vehicles were accurately described on the website and I had no unpleasant surprises when I picked up the truck.
- Dan Barnes
Mountain View, CA
My wife and I have been looking for an F-350 for traveling with our RV. Upon searching the internet for trucks and deals and financing we kept coming up empty on our searches. We came upon whybuynewautos.com and found what we were looking for. Very clean, low mileage, and the price we could afford. I was able to talk with Craig James on the phone a couple of times and started the ground work on the truck. When we went to Rocklin to see the truck, it was perfect for us. When we got there we were asked if we had a particular truck in mind, the gentleman took us to it and we did the rest. No pressure to look or drive or buy, that was great. When we were ready to talk, Craig met with us and the paper work and everything was done in about an hour. Our experience was great. We will go back and I will tell everyone about them. It was a nice atmosphere and no haggling or pressure. I couldn't be happier. Thank You.
- Victor Fiorini
Turlock, CA
My wife Beth and I stoppped in at WhyBuyNew to check out an original owner Dodge Truck. We had been shopping all afternoon on Saturday looking at new Dodge Trucks. Prices are just too high so on our way home we went to see Why Buy New Autos. They were very low key when Beth and I pulled into their lot, no one came out and "Got in my face," I liked that. So, on the show room floor at their new store in Rocklin we found the Dodge they advertised, very nice and so clean it looked like new. Then we met Craig James. Even though it was close to closing time he gave us all the time we wanted to look around and talk about the truck. We left just after closing and I told Craig, we will come back tomorrow to test drive and buy that truck. Sunday morning Beth and I returned, test drove the truck and sat down to put our deal together. Craig got my credit approved, paperwork together and we were on our way home with my Dodge truck in about 1 hour plus.....WOW, that was nice. Also got to meet the Owner, Dave, shake hands and tell him how great our experience was. I will go back again. While I am a true Dodge nut to begin with I do enjoy looking at clean, low milage vehicles and they have them there...
- Charles Stites
Roseville, CA
The experience I had at WhyBuyNewAutos was the most professional auto buying experience I have ever had, from the first talk over the phone to driving out of the lot. It was actually fun working with them going over ever detail of the vehicles. If you're seriously looking for a car or truck I would highly recommend calling these guys first. I couldn't be happier, thank you all.
- Warren Bell
Fairfax, CA
About six months ago I purchased a BEAUTIFUL GMC Sierra 2500hd Duramax diesel truck off the lot at Why Buy New. I have been so happy with the truck, it has been everything they assured me it would be and more! This laid back, no pressure demeanor was very comforting and their knowledge about the vehicles on the lot was superb. I must say that the most difficult part of my visit was deciding WHICH ONE I WANTED!!! They were exceptional to deal with as far as financing goes and really made my experience as pleasant as possible. I WOULD AND DO HIGHLY RECOMMEND BUYING FROM WHY BUY NEW!!!!
- Charlie Heumann
Walnut Creek, CA
When I stopped in to look at new vehicles, I wasn't necessarily looking to buy. I needed a truck and could afford a new truck but I didn't plan on buying one. After I told them what I was looking for, they had a truck in the back with the perfect price on it. A four door 4x4 long bed so I could put my snowmobile in the back and all I needed in a truck. The catch is I could afford it but I was a first time buyer and my credit really hasn't been established. I got in my car and was about to drive away when my girl said lets try. So I let them run my credit. Craig in the finance department called around and found me 4.9 percent financing. He got me a payment I really couldn't refuse. My payment is really low and in a couple years I will be able to buy anything I want. This whole thing has worked out really good for me. I would recommend talking to them, they made it happen for me.
- John Bassett
Brentwood, CA
I purchased a van for our school. We worked with Craig M. James. Craig was friendly, honest and very helpful. I feel as though we were not "taken for a ride", as will often happen when negotiating over buying a new/used vehicle. Craig was forthright and professional. I appreciate how Craig helped our school acquire a new vehicle. Your business is lucky to have him!
- Kristin Hoff
Santa Rosa, CA
My husband needed a fresh start with a truck to get to work, I said lets go check out this place in Brentwood.We were totally amazed at the staff: how friendly they were and how there was no preassure to buy. Craig in the finance department went the extra mile and then some to get my husband a fresh start with a great rate and awesome payment plan. Thanks again from a very satisfied cutomer.
- Mary Cano
Oakley, CA
I searched the internet for over a month to find my V10 F250 - not that common to find in excellent condition and optioned the way I wanted. WhyBuyNewAutos had the perfect rig in stock. Made contact with them to find that without a doubt, these guys are pros. Low key, not pushy and very helpfull. I submitted the financing on line. It took me longer to power up my computer than it did to complete the credit application! It couldnt have been easier! Got approval quick and made my flight reservations. Flew down to get the truck the very next day. Eddie the internet manager picked me up at the train station and had me to the dealership within 15 min. When i got there I was greeted by Craig in finance who had all the paperwoork ready. I was done and on my way within 30 minutes! I am almost 40 yrs old and have purchased everything form Cars to ATVs to boats from dealers and have to say that this was by far the most painless, low stress buying experience that I have ever encountered. These guys are professional and NOT your typical sleezy dealership-type employees. Being a salesman myself, I know most all of the tricks and appreciate a no-bull experience. These guys were more like your football watching buddies from next door! They took exceptional care of me and I will be back next year when it comes time to replace my wifes truck. EVEN with them being 600 miles away. TOTALLY worth the trip. Thanks guys!
- Sean Klaus
Vancouver, WA
We bought two vehicles on the same day. Wasn't planning this, was looking for a truck for my husband and found one! Then mentioned to them that I was also needing a new car soon and they asked what I was driving now and I said a Miata and I would probably buy another because I loved my car but itwas aging. They laughed and walked me outside to a red shining Miata, the price was great and I didn't want to walk away. So we bought both! Great Holiday surprise for both of us. Thank you all.
- Patricia Magana
Antioch, CA
I used this dealership in the beginning of the year to purchase our Blue 2008 Ford F350. It took a long time to find a blue one and I received a great deal on my truck. I am now in the market for a Ford F150 and keep checking back to their web site to see what is there for me. They were awesome to deal with and Craig is helping me with extended warranties after the fact. I recommend this company all the time...
- Kathy Conrique
Redding, CA
Craig was very nice, respectful, and knowlegeable about the van. Very professional, fast, organized and in and out fastest ever in buying a car! In and out in less than 30min, YES!
- Lacey Major-Fairgood
Folsom, CA
I’m very pleased with my purchase from this dealership and my experience with my salesman. Craig was very helpful and attentive to my needs in finding a good used vehicle. He explained everything about financing, vehicle inspection, warranty info and my credit in a very professional manner. He answered all my questions and didn’t run away when I told him I was a certified auto mechanic (which has happened elsewhere). My suv along with the rest of the inventory I saw was top notch. My truck has performed wonderfully and was only able to find a couple interior issue that were easily fixed (loose kick panel, loose console lid latch). A far as mechanical and appearance, no mechanical issues and the car is clean as can be (especially the interior). The process was very quick, about 2-3 hours from start to driving home, left me plenty of day time to hit the delta and paddle with the sea lions.
- Jonathan Ward
Bethel Island, CA
Thanks to everyone for the outstanding service in the purchase of the 05 F-250 XLT. You guys are truly good people to do business with, the best to all of you. Thank you for everything.
- Tim Woskow
Ukiah, CA
I have owned a lot of vehicles and have visited many dealerships, and have been disappointed with the pushy salesmen and poor selections. The WhyBuyNewAutos dealership was the complete opposite. First I was amazed with the selection of trucks on the lot. They have a truck for each person's lifestyle, be it work or play. Craig was the employee that helped me and there was no pressure in any way during my visit there. I also like their website layout, its easy to use and all the information is at a click away. I GIVE THIS PLACE TWO THUMBS UP, GO THERE YOU WON'T BE DISAPPOINTED.
- Brian Losi
Martinez, CA
Craig James, my sales associate, was more than helpful and pleasant to work with. Craig helped to make sure the truck I purchased was acceptable to the last detail. Thank you Craig and WhyBuyNewAutos.com.
- Matthew Maloney
Castro Valley, CA
Craig did an excellent job and went beyond his normal duties. I purchased this car sight unseen. Craig shipped paperwork to me in Nevada and I sent them back. They took the truck to my credit union over an hour away from them to get things squared away with them and the DMV. I will definitely recommend WhyBuyNewAutos to my friends and associates. Good job guys.
- Ken Burrows
Zephyr Cove, NV
I shopped for a good low mileage used truck in San Jose, visiting some dealers along Stevens Creek. The sales staff there displayed the usual aggressive and unprofessional service. I walked away.
The folks at WhyBuyNewAutos were just the opposite. They were courteous, knowledgeable, attentive but gave space and time for a pleasant customer experience. The vehicle inventory is amazing. I bought my truck at that visit and have been very pleased with the truck, the price, and the customer service. WhyBuyNewAutos is highly recommended.
- Richard Bowers
Anyone ready to step into shopping for a car in the 21st Century needs to give whybuynewautos.com a try. My husband and I drive by the car lot often, but last weekend we got serious. We saw some trucks as we drove by and then went home and pulled them up online. The ease of the web site and comfort of your own home takes a lot of pressure off of a major purchase. We had time to go through many of the trucks offered online and really look at the pros and cons of each one we were interested in. From there we stepped onto the lot and were welcomed and not pressured at all. We had our choices and Craig was willing to pull out the trucks we were interested in and didn't try to steer us towards anything else.
After test driving the truck he continued to give us our privacy and time to make our decision. On top of all of this, Craig worked with a company in town to do a spray on bed liner for the truck. No hassles at all!
- Heather Owens-Werkheiser
Brentwood, CA
The folks at WhyBuyNewAutos are very knowledgeable in financing, super friendly people. I already recommended others to go see them if they are in the market for a truck. Good selection on the lot too.
- Patricia Chaballa
Tracy, CA
Craig made buying the truck very simple and easy. He was great at explaining pricing etc. and printed a car history for us to read. Took all the pain and guesswork out of it, and the paperwork took only about 1/2 the time. Painless! I'd definitely recommend you guys to friends. Thanks.
- Frank Carr
Berkeley, CA
My wife and I recently purchased a truck from Why Buy New Autos in Brentwood. I found a Chevy Crew Cab One Ton with a Long Bed. This truck is a pretty hard truck to find so I called and set a time to look at the truck. I was leaving out of town and didnt have much time, so they had the truck pulled out and ready to go. I get to the dealership, immediately test drove the truck, looked at other trucks and didn't feel pressured to make a decision; they even put on cartoons for my son to keep him occupied. No pressure, easy going atmosphere, and Craig made all the paperwork transactions smooth. Thanks!
- John Inocencio
Alameda, CA
First of all, I would like to apologize for the delay in posting my testimonial, but I have been camping with my new truck nearly every weekend since I purchased it! (LOVE IT!)
Everyone I know absolutely hates buying a new/used vehicle. You have to deal with relentless, swarming salesmen that more often than not, know very little about the product they are desperately trying to get you to buy at ridiculously over-inflated prices, the constatnt trips to "ask my manager," and cheesy lines like, "you look really good driving this car." However, when purchasing my 2008 Silverado 2500HD Duramax Diesel from WhyBuyNewAutos this past April, I had an easy and even enjoyable experience!
I had found the vehicle on-line and carried on a correspondence with these guys over the phone. By the time I made the 145 mile trip to look at the truck it felt as though we were long-time friends. Upon arrival at the WhyBuyNewAutos parking lot I was greeted warmly with a handshake.
Through dealing with WhyBuyNewAutos.com, I found them to be straight-forward, fair, honest, and genuinely pleasant. Conversation flowed easily and jokes were exchanged throughout. An employee even gave me a crash-course on operating the navigation system.
Needless to say, less than 2 hours after pulling into the parking lot, I was happily pulling away in my new truck, surprised that I actually had a fun experience buying a vehicle. They even called later that evening to ensure that I had arrived at my destination safely and that I was still happy with my decision.
I certainly plan on doing business with the crew at WhyBuyNewAutos in the future and recommend them each and every chance I get to anyone I know who is in the market for a "new" vehicle.
- Angelynn Ouellette
Lemoore, CA
One month ago, Craig James offered to assist me when I walked onto the lot but did not rush me. He was easy to talk to and answered my questions. I have not purchased a vehicle in a long time and would have walked at any moment I felt uncomfortable or if I was getting ripped off. I never felt that way and was happy I got the truck I had been looking for at a decent price. I have had many great comments on the vehicle and am very happy with it. I would recommend this dealership and Craig James to help them any time.
- Randall Champion
Rio Vista, CA
To tell you this was a good experience is an understatement. They were very helpful and patient throughout this process. The ability to sell without the pressure tactic would allow me to recommend whybuynewsutos.com to anyone.
- Mike Grubb
Discovery Bay, CA
Craig James was a pleasure to work with. He was very patient and was willing to listen to me and what I wanted in a truck. He didn't rush me like most salesmen do. He took his time to make sure that I was satisfied in making my decisions. I know I can say he gave quality service.
- Judith Clement
San Leandro, CA
By far the best service my husband and I have ever had. No hassle, no pressure... nothing... They were such a wonderful help and made us completely comfortable. Felt like we were talking with longtime friends that were helping us purchase my first car. Their prices are hard to beat, and I guarantee you won't find better service anywhere else. We will definitely purchase future cars with them. I grabbed a handful of business cards before we left just so I can pass them out to friends. =) Can't contain something this good!
- Faren Lyn Gainous
Vallejo, CA
What a pleasure is was doing business with these folks, the most fun I've ever had buying a vehicle. They are knowledgeable, straightforward, and sincere in their desire to get you the car that you want at an affordable price. They even went so far as to take me back to my house to drop off my other car and drive me back to the lot, what a huge help. Would recommend anyone to buy their next truck or SUV from WhyBuyNewAutos.com.
- Kathleen Jones
Brentwood, CA
Everyone here was very helpful, knowledgeable, and made our purchase very quick and easy. In fact we are seeking to buy a second truck from them. We would highly recommend them.
- Donald Shanks
Brentwood, CA
We were treated with wonderful service that enabled us to buy the car before we sold our prospective trade in. WhyBuyNewAutos.com made it happen without drama. We would commend this organization for the honesty and down to earth concern for the customer.
- Gary Cox
Oakland, CA
What an awesome purchasing experience at this dealership! They assisted me with my vehicle requirements to haul a horse trailer, showed me several cars & options within my price range. They was very helpful in answering my many questions as this is my 1st truck ever purchased. This dealership was a pleasure to do business with and truly a "no hassle" experience with a knowledgeable & personal staff. THANKS A MILLION!!
- Linda Reardon
Tracy, CA
My wife and I have bought many cars, have dealt with many car dealers, sales people and gone through the "dog and pony" sales. This was by far the best car buying experience we have ever had. Craig James is by far the best at the business - no high pressure, just a real pleasure to deal with.
- Fred Manding
Manteca, CA
I was looking for a used truck and did not want to deal with pushy salesmen. I was out in Brentwood one day saw their lot and pulled in. I first was supprised with the fact that I was not jumped by your typical used car salesman. After a few moments I was approched by a rep who asked what I was looking for. I was thinking about a full sized truck, and found one I liked. After spending just a little time and explaining my financial situation as well as my commute, he showed me the Dakota. I test drove the truck and was sold. Not only did I get a good commute truck but they put me into an awesome truck for about $10,000 less than the truck I was first looking at. Deal done. I am very pleased with the whole deal, and definitely recommend the dealership to all. Thanks much guys.
- Kevin Stonestreet
Antioch, CA
A good friend refered me here. I looked on their website before calling. I spoke with Craig on the phone, he had a positive attitude and didn't pressure me to come in like other dealers would have. He was able to meet my budget and didn't sell me on what I couldn't afford. The paper work was nice and easy, got to deal with Craig only, no walking back and fourth to the finance dept. Even got to meet the owner who was behind the front sales desk helping customers. How often do you see that? They really treat you like family. From the time I walked in to the time I walked out, was only about 1hr 15min with the new truck, with a test drive and walk around. "Didn't have to stay 5 hrs fighting for your money unlike some dealers". My next car will be purchased here, along with telling my family and friends.
- Travis Kellerhals
Pleasant Hill, CA
We saw the Element on Craigs List, went to the dealership to check out the car. Chris Tuttle was very nice, very helpful, no pressure at all. That is such a nice experience when purchasing a car. We looked for several weeks, and could not find a car to compare to the Element at this dealership. Thanks again for the "no hassle" experience.
- Michelle & Jill Snedden
Oakley, CA
I saw the truck advertised on the internet so I stopped by to take a look. I was greeted at the door, very friendly and very low pressure.
Test drove the truck with no pressure to buy it or "run some numbers" when I returned, I decided the next day to buy it. It was my first experience financing a vehicle and they made it very simple for me. Overall I was impressed by the way the business is run.
I would highly recommend this dealer to anyone looking for a great car or truck at a good price.
- Ben C
Discovery Bay, CA
We came from Placerville and passed up Roseville and Sacramento dealers just to purchase with whybuynewautos.com. Chris Tuttle was extremely professional and very knowledgeable. We will come back in the future when my husband wants a newer truck. I would refer friends, co-workers, and family to this dealership. It was a pleasure doing business and well worth the 2 hr drive.
- Kathy & Dan Jimenez
Placerville, CA
A wonderful car buying experience!!! The staff was friendly and knowledgeable about the autos available. They took their time to show me a variety of cars that met my wants and needs. I am very happy with my purchase and recommend "WhyBuyNewAutos.com" to everyone looking for a new vehicle to make their own.
- Ron Mayhood
Dublin, CA